More and more companies are relying on mobile applications to increase their productivity. The biggest advantage is that the mobile device is almost always ready to hand. In the meantime, smartphones or tablets are replacing tasks that previously could only be done on a computer. Microsoft is aware of this trend and is constantly expanding its mobile applications for Dynamics 365.
The success of a CRM system depends to a large part on the acceptance of its users. Ideally, the new system should be used intensively by all employees in the company right from the start. After all, the productivity in the organization should be increased. Easier said than done, in practice there are many obstacles that can lead to a low user readiness. We will explain to you how to increase user acceptance for a CRM.
A large number of people know the terms cross-selling and up-selling from online shopping. Cross- or upselling are strategies that are used to increase sales through additional or higher-value offers. The notices: "Customers who bought this product also bought" or "similar articles" are now standard in many online shops.
Microsoft has started to align all Microsoft certifications role-based. Previously, certifications were based on a certain functional area or a certain application. But since there are gaps between a functional area and role-based tasks, Microsoft has decided to align the certifications more to the role in the company.
In the era of digitization and innovations, companies face competitions from different sides. One huge challenge is customer satisfaction. With more specialized market demands the need for new requirements changes every day. Therefore the expectation of agile projects is extremely high. Nowadays it´s not important how many agile teams you can offer to potential customers but the quality of an agile approach in a team that matters. The official role of a Project Manager does not exist