Collapsible sidebar using Bootstrap 3

Plans and Pricing for Existing Customers Customer Engagement and Unified Operations
before and from October 1st

Customers looking for a Dynamics 365 solution could choose between 3 purchase options:

  • By buying an individual application (module), e.g. Customer Service
  • By buying a whole suite (Plan), including a set of various modules, e.g. Customer Engagement Plan
  • By buying an additional user license, e.g. for device, specific activities or team members

The changes for existing customers only take effect on the subscription renewal date.

Customers ordered the licenses (with a standard duration of 12 months) before October 1st 2019, must convert to the new pricing model with Base Licenses and Attach Licenses at the end of existing license, e.g. for yearly licenses, it will be October 1st, 2020.

 

Customer Engagement Plan

Unlimited use of applications that help you build and maintain customer relationships.

97,00 € per user / month

Unified Operations Plan

Unlimited use of applications that help you connect and control your business operations.

160,23 € per user / month

Dynamics 365 Plan

Unlimited use of all applications in one comprehensive, cost-effective option.

177,10 € per user / month

Finance and Operations

-

Yes

Yes

Retail

-

Yes

Yes

Talent

-

Yes

Yes

Sales

Yes

-

Yes

Customer Service

Yes

-

Yes

Project Service Automation

Yes

-

Yes

Field Service

Yes

-

Yes

Marketing

Yes

-

Yes

Microsoft Social Engagement

Yes

-

Yes

PowerApps

Yes

Yes

Yes

Team Members

6,70 €

6,70 €

6,70 €

 

Dynamics 365 for Team Members

The Microsoft Dynamics 365 for Team Members subscription is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license includes read access as well as some write access for select light tasks across all Dynamics 365 applications for a given tenant. As a result, as more Dynamics 365 applications are adopted across an organization, any user previously licensed with Dynamics 365 for Team Members subscription would be licensed already to access those additional applications.

The Team Members SL user may access Dynamics 365 data from Dynamics 365 Unified Operations Plan and Dynamics 365 Customer Engagement Plan Applications. Note, at least one full user must be assigned to the tenant to administer and configure the service. A Plan subscription is the most cost-effective option to provide ultimate flexibility for a user to administer and configure more than one Dynamics 365 application.

The Dynamics 365 for Team Members SL grants a user full read access across all the Dynamics 365 applications for a given tenant. In addition, the Dynamics 365 for Team Members SL includes some limited use write access across Dynamics 365 Unified Operations Plan and Dynamics 365 Customer Engagement Plan Business Applications. Dynamics 365 for Team Members also includes the “PowerApps for Dynamics 365 Team Members” license.

Dynamics 365 for Team Members users can use PowerApps to access Dynamics 365 within the bounds of their Team Members license.

Dynamics 365 applications include:

  • Data security
  • SLA with availability of 95%
  • Office 365 and LinkedIn integration
  • Intelligent technologies
  • Telephone and online support

Plans and Pricing for New Customers Customer Engagement and Unified Operations from October 1st

New customers will not be able order the current Dynamics 365 (CE and UO) Plan licenses from this date. The new "á la Carte, Base and Attach Licenses” model will apply from 1st October. In this new model, payment is based on usage per user per module. Every user always starts with a Base License. In addition, 1 or more additional modules can be added per user as an Attach License.