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Dynamics 365 Project Service Automation

Microsoft's Project Service Automation Tool (PSA) provides enterprises with the ability to plan projects optimally and to counteract risks at an early stage. A structured business process in combination with a project-oriented organization gives the highest efficiency in the field of project controlling.

INKUBIT Project Service Automation

PSA supports us in the following areas:

 

Deepen commitment

Building trustworthy customer relationships by developing credibility and increasing customer trust with a predictable, customer-oriented commitment model to deliver consistently valuable, successful projects.

 

INKUBIT Project Service Automation

 

INKUBIT Project Service Automation

 

Empower Professionals

Provide consultants with a collaborative experience that enables transparency across all aspects of the organization and enables us to deliver relevant competencies and project productivity for each customer interaction.

 

Optimize growth

Priorities, innovations and investments in service offerings based on real-world knowledge, which anticipate fast changing branch trends, customer needs, technology and service.

 

INKUBIT Project Service Automation

 

Success rate

PSA and similar systems achieve on average a 10% higher success rate in critical factors such as sales performance, resource utilization, profitability and punctual project delivery.

INKUBIT Project Service Automation

 

 

Easy collaboration

Together with Microsoft Operations, time and expenditure reports of individual project members, are automatically forwarded to Accounting, HR and other Accounting systems. PSA is an end-to-end solution with a single system of customer retention for sales, resource, delivery, and billing.

 

INKUBIT Project Service Automation

 

 

Planning of employees

PSA allows us to create accurate resource scheduling extreme precisely. In this way, we can optimally assign our available employees to projects and measure the project progress.

 

INKUBIT Project Service Automation

 

Project planning is carried out in collaboration with the project manager and salesmanager, which define the effort, costs and value of the project.

A project is divided into various tasks called the Work Breakdown Structure. For each work breakdown module, the estimated effort and the required resource (developer, consultant, architect, etc.) are specified.

 

INKUBIT Project Service Automation

 

If you have inserted all the necessary information for the upcoming project, you will get the project team. PSA calculates the desired team from the estimated effort and resources.

INKUBIT Project Service Automation

 

Now we have only to link these sites to our resources. This is where Azure Machine Learning comes into play.

Azure Machine Learning recommends the best resources based on skills and availability. It also predicts the allocation of resources and demand.

INKUBIT Project Service Automation

 

 

Involvement of employees

Employees can also apply for projects through their own resources, using an application.

INKUBIT Project Service Automation

 

Synchronization of Dynamics 365 and Outlook

Projects are synchronized into the Outlook calendar and automatically imported into Dynamics 365 Time Entries, which saves our employees the effort to enter their working hours manually.

 

INKUBIT Project Service Automation

 

 

INKUBIT Project Service Automation