{"id":22973,"date":"2023-12-20T17:12:02","date_gmt":"2023-12-20T16:12:02","guid":{"rendered":"https:\/\/inkubitstaging.wpenginepowered.com\/blog\/2026\/08\/25\/tutorial-enable-the-follow-feature-for-custom-entities\/"},"modified":"2026-08-27T20:52:51","modified_gmt":"2026-08-27T18:52:51","slug":"tutorial-activating-the-follow-function-for-custom-entities","status":"publish","type":"post","link":"https:\/\/www.inkubit.com\/en\/blog\/2023\/12\/20\/tutorial-activating-the-follow-function-for-custom-entities\/","title":{"rendered":"Tutorial: Enabling the Follow Feature for Custom Entities"},"content":{"rendered":"\r\n

Most users will be familiar with the follow function for data records in Dynamics 365<\/a> . The function allows you to see all the activities of the followed record in your personal activity feed. For example, it is possible to follow a customer and see which support tickets are still open or have already been resolved without calling up the customer record. For most standard entities, the Follow feature is enabled from the start. But what about self-created custom entities? Users often encounter an obstacle here that costs time and nerves to overcome. We can assure you that this setting can be fixed quickly, so you can get back to work in minutes! Read our blog article to learn how to enable the custom entity feature.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

\"Up-Selling,<\/p>\r\n

Wie schalte ich die Custom-Entit\u00e4ten frei?<\/h3>\r\n

To activate the function for the new entity, it is necessary to call up the settings for the Activity Feed. These settings can only be accessed by a CRM administrator. Therefore, you must first make sure that you have the appropriate security role, or alternatively, contact your CRM administrator.<\/p>\r\n\r\n\r\n\r\n

    \r\n
  1. Rufen Sie die erweiterten Einstellungen auf und anschlie\u00dfend die Activity Feed Configuration.<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n