gkv informatik, a leading IT service provider in the field of statutory health insurance, is facing up to the challenges of a dynamic healthcare market and is focusing on customized solutions for its customers. As part of a large-scale "Personnel & Organization" restructuring project, INKUBIT supported gkv informatik over a period of three years. The aim was to efficiently support the teams in adapting their structure and processes through sound project management and organizational expertise.
The challenge - reorganization of the company
As part of its restructuring, gkv informatik wanted to implement a new organizational structure and outsource certain service areas. This involved negotiations with trade unions and works councils as well as extensive adjustments to human resources and business processes. Against this backdrop, gkv informatik needed an experienced consultancy to support the planning, management and implementation of the project. What was needed was expertise in project management (PMO), IT service management (ITIL), IT knowledge, commercial expertise and comprehensive social skills to coordinate the diverse requirements.
The Solution - Experienced consultants for comprehensive restructuring
INKUBIT provided gkv informatik with a consultant who supported the "Personnel & Organization" department in various tasks. While various digital solutions, including Microsoft 365, were being introduced, the consultant acted as an interface between sub-project management and teams, took on project management tasks and optimized the structural and process organization. From process optimization to accompanying negotiations, he was involved in a wide range of tasks and ensured the smooth cooperation of all parties involved while all set milestones were achieved.
Thanks to the support of INKUBIT , we were able to implement the complex requirements of our project efficiently. The consultant's flexibility and broad expertise helped us to drive forward the planned changes in a structured and successful manner. INKUBIT was a valuable addition to our team.
The results - Successful restructuring
The collaboration with INKUBIT led to a successful adaptation of gkv informatik's personnel and organizational structure in order to meet future market requirements. By supporting the negotiations on social co-determination and optimizing processes, gkv informatik was able to achieve its goal of outsourcing certain services and thus optimizing the deployment of personnel in a targeted manner. The restructuring strengthened the company's efficiency and agility and enabled it to adapt sustainably to the requirements of a rapidly changing market.