Internet marketing and social media presence is important in today's world. That's where Microsoft Social Engagement comes in. We need to appreciate what this digital age means for our society, to realize that these platforms are what television channels and newspapers were a decade ago. Very often companies forget that the attention is the asset and the internet own's it. Social media can play a big part in boosting brand awareness, generating leads and driving revenue for your business.
With Microsoft Social Engagement you give your employees in sales, marketing and service the opportunity to network with the customers, partners or interested parties on social media platforms in real time.
The RelationshipAssistant has been specially designed to display the most important and relevant information in relation to the current customer interactions efficiently and sorted by priority.
Microsoft Social Engagement is an analysing tool which enables its users to listen to the social buzz around their organization. A broad range of functions helps you to better react to social media posts, identify sales opportunities and analyse sentiment in social networks.