Microsoft Dynamics 365: Voice of the Customer – Understand your customer better

Since the Microsoft Dynamics CRM Online 2016 update, there is the opportunity to get an insight into the customer experience so that you can adjust your customer communication accordingly. Thus, you will be able to actively respond to customer feedback, depending on how your survey responses will fall out. Have you considered installing this solution? If you are still hesitating or have not heard of Voice of the Customer yet, here is a quick summary of the key features.
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