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Customer TenneT
Industry Energy sector
Requirements
- Increase user acceptance of the existing CRM system
- Optimization of process efficiency through automation
- Reduction of errors during data entry
- Simplification and consolidation of workflows
- Training courses to improve the use of the system by users
- Improving data consistency and quality
Project result
20%
Fewer data entry errors thanks to standard customizing and plugins.
25%
Higher user acceptance through targeted training and an optimized user interface.
10%
Increased process efficiency through automation.
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