gkv informatik, a leading IT service provider in the field of statutory health insurance, meets the challenges of a dynamic healthcare market and focuses on tailor-made solutions for its customers. As part of a large-scale restructuring project “Personnel & Organisation”, INKUBIT supported gkv informatik over a period of three years. The aim was to efficiently support the teams in adapting their structure and processes through sound project management and organizational expertise.
The challenge – reorganization of the company
In the course of its restructuring, gkv informatik wanted to implement a new organizational structure and outsource certain service areas. This was accompanied by negotiations with trade unions and works councils as well as comprehensive adjustments in human resources and business processes. Against this background, gkv informatik needed an experienced consultancy to support the planning, management and implementation of the project. Skills in project management (PMO), IT service management (ITIL), IT knowledge, commercial expertise and comprehensive social skills were required to coordinate the diverse requirements.
The Solution – Experienced Consultants for Comprehensive Restructuring
INKUBIT provided gkv informatik with a consultant who supported the “Human Resources & Organization” department in various tasks. While various digital solutions, including Microsoft 365, were introduced, the consultant acted as an interface between sub-project management and teams, took on tasks in project management and optimized the structural and process organization. From process optimisation to the support of negotiations, he was involved in a wide range of tasks and ensured the smooth cooperation of all parties involved, while all set milestones were achieved.
Thanks to the support of INKUBIT, we were able to efficiently implement the complex requirements of our project. The consultant’s flexibility and broad know-how helped us to drive forward the planned changes in a structured and successful manner. INKUBIT was a valuable addition to our team.
The Results – Successful Restructuring
The cooperation with INKUBIT led to a successful adaptation of the personnel and organizational structure of gkv informatik in order to meet future market requirements. Thanks to the support in the negotiations on social co-determination and the process optimization, gkv informatik was able to achieve its goal of outsourcing certain services and thus optimizing the deployment of personnel in a targeted manner. The restructuring strengthened the company’s efficiency and agility and enabled it to adapt sustainably to the requirements of a rapidly changing market.