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IT for Professional Services

Tailor-made Microsoft cloud solutions as a key component for success as a service provider. Individual IT for professional services: Get advice from experts and increase efficiency in the long term.

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Tailored IT for Professional Services

Consulting, financial services or facility management – companies in the field of professional services benefit from individually tailored IT solutions based on proven Microsoft technologies.

Tailored Microsoft business tools to increase productivity and efficiency while minimizing risk and security breaches. Streamlined workflows and an agile IT environment accelerate your business processes and benefit from the automation of your services.

✓ Microsoft 365 for smooth collaboration
✓ Microsoft 365 Dynamics for CRM and project management
✓ Microsoft Power Platform for automated processes

Microsoft Dynamics 365 Field Service

Challenges

Complex process landscapes

Confusing and inefficient processes lead to lost time, increased costs and impair the quality of services.

Lack of data strategy

Inconsistent and siloed data makes it difficult to make informed decisions and causes flawed analyses that hinder strategic planning.

Ineffective collaboration

Lack of communication and inadequate collaboration tools lead to misunderstandings, delays, and declining productivity in teams.

Poor scalability

Rigidly designed IT systems cannot keep up with growing or changing requirements, leading to bottlenecks and high adaptation costs.

Security vulnerabilities

Inadequate protection against cyberattacks puts sensitive data at risk and can cause not only financial losses, but also reputational damage.

Shortage of skilled workers in IT

A lack of expertise delays projects, increases the workload of existing teams and affects long-term competitiveness.

Turning challenges into opportunities

Our solutions

Process optimization for your business

Microsoft Dynamics 365 combines CRM and ERP functions in one platform, making business processes more efficient and better linked. Customers benefit from more transparent processes, faster workflows and higher data quality.

Your benefit: Time savings, cost reductions and well-founded decisions through centralized and consistent information.

Automation & Performance

With the Microsoft Power Platform, manual and repetitive tasks can be automated, which increases productivity enormously. Own applications, automations and analyses – without any in-depth programming knowledge.

Significantly reduce the workload of your employees and enable them to focus on strategic tasks for more growth.

Barrier-free communication

With Microsoft 365, you benefit from tools like Teams, SharePoint, and OneDrive that make it easy to collaborate in remote teams. Benefit from seamless communication, fast information sharing and the ability to work on documents in real time.

More efficiency through a modern working environment that promotes and motivates employees.

Scalable & Secure

With Microsoft Azure, you integrate a cloud platform that flexibly adapts to the needs of a company. This makes your IT infrastructure scalable without having to invest in expensive hardware. At the same time, the highest safety standards are maintained.

This not only optimizes the cost structure, but also ensures the availability and reliability of the systems.

The Cross-Organization Impact Template

Microsoft Cloud for Manufacturing

Microsoft AI Professional Service Value Chain according to Porter DE

In the Porter Value Chain, primary activities (e.g., marketing, sales, service, project execution) create direct customer benefits, while secondary activities (e.g., HR, infrastructure, technology, data management) provide the basis for this.

Only when the two work seamlessly together can a continuous flow of value be created – just like in the Microsoft ecosystem: Each solution can work individually, but only unfolds its full added value in interaction with the other modules.

Creating value for your entire company

Dynamics 365 Sales & Marketing
Capture customer interactions, transfer leads directly to other departments.

Dynamics 365 Customer Service & Field Service
Use service insights for product and quality improvement.

Dynamics 365 Project Operations & Business Central
Manage projects and budgets in real time with sales and service data.

HR for Dynamics 365
Linking skills and capacities to projects in a targeted manner. Map the entire employee cycle.

Power Platform
Automate workflows, connect apps and data sources.

Microsoft 365 & Teams
Seamless real-time collaboration.

Azure & Power BI & Fabric
Consolidate data, analyze trends, make forecasts.

Customized solutions for professional services

1
Free potential analysis

Discover new opportunities: Our analysis identifies optimization potential and shows how Microsoft solutions can drive your organization forward through cloud-based IT services and digitized processes.

2
Visualization of the process landscape

Transparency for your workflows: We analyze your process landscape, make weak points visible and lay the foundation for data-based decisions with the powerful tools from Microsoft.

3
Microsoft Migration

Seamlessly into the future: We ensure a secure migration of your data to the Microsoft cloud, integrate systems without interruption and ensure that your IT infrastructure meets the increasing demands.

4
Testing & Employee Training

Confident use of new tools: Through comprehensive testing and hands-on training, we empower your teams to use Microsoft solutions efficiently and profitably.

Frequently Asked Questions

Frequently Asked Questions

The duration of the project depends on your current structures and the scope of integration. With our managed service, you can rely on fast implementation and professional migration. As a rule, we need a few weeks for the installation and internal training of your teams.

Yes, our implementations are designed in such a way that your ongoing business processes are not affected. We ensure seamless integration and minimize potential disruption through careful planning.

  • Management Consulting: More efficient strategy consulting, process optimization and organizational development.
  • Engineering & Technical Services: Support in planning, design and technological consulting.
  • IT & Digital Consulting: Development of IT strategies, software solutions and support for digital transformation.
  • Financial Services: Optimising investment advice and M&A activities (outside the banking sector).
  • Facility Management: Improvement of operational processes and technical management.
  • Private education: Promotion of schools, scholarship programs and scientific projects through modern IT solutions.

Microsoft Dynamics 365 provides comprehensive CRM and ERP capabilities designed specifically to meet the needs of professional services. The Microsoft Power Platform enables process automation, while Microsoft 365 tools like Teams and SharePoint promote collaboration. Azure ensures a scalable and secure IT infrastructure, ideal for demanding business models.

Microsoft Cloud for Manufacturing

Why Microsoft as a cloud solution?

Efficient – Safe – Individual

As a leading provider of cloud solutions, Microsoft offers an ideal foundation for companies looking to modernize their IT infrastructure. With scalable technologies like Azure, Microsoft 365, and the Power Platform, you can adapt your IT environment to meet growing needs.

Integrating new technologies enables you to efficiently address business challenges, automate processes, and mitigate risk.

Microsoft also ensures the highest standards of security and availability, so your data is protected. Benefit from a cloud solution that combines efficiency and quality and drives your digital transformation.

Customer interaction and history

Funding for your company

Digitization is encouraged!

Invest in the future of your company with Microsoft technologies – and benefit from a wide range of funding opportunities. Whether through government grants or industry-specific support programs, we help you identify suitable funding for your IT projects.

Financial resources are often available, especially for digital transformation, further training measures or the integration of new technologies. Our consulting supports you in fully exploiting your potential and achieving your business goals even faster.

Secure competitive advantages with a well-thought-out roadmap and tailor-made IT solutions.

Lead and Opportunity Management

Microsoft Dynamics 365

Migrate from Microsoft for Professional Services

Rapid implementation without disrupting your operations

A successful migration to the Microsoft Cloud requires planning, expert knowledge, and a holistic approach. We take care of the secure provision and integration of your data, so that your IT department and users can continue to work seamlessly.

By using scalable technologies, we ensure that your infrastructure meets the increasing demands of digitalization. Our managed services minimize risk and create an IT environment that can be continuously optimized.

Customer interaction and history

NPO Team Nonprofit

Your benefits and features

Benefit now!
  • Central CRM tool: Bundle all customer and project information in one place to standardize processes and keep track of everything.
  • Efficient project management: Plan, monitor, and optimize projects in real-time to make the best use of time and resources.
  • Automated workflows: Reduce manual tasks with automated processes that save time and minimize errors.
  • Access from anywhere: Cloud-based solutions enable location-independent access and promote flexible working in teams.
  • High data security: State-of-the-art security standards protect your sensitive data and ensure compliance with industry-specific requirements.
NPO Team Nonprofit