Digitalization is no longer just an IT issue or the sole responsibility of management, as the HR department plays an equally crucial role in the successful progress of any company. HR plays a key role in the development of the company and is therefore at the heart of strategic change. Without the right people, nothing works. Whether it is a shortage of employees that needs to be overcome or not only finding highly qualified and valuable employees, but also retaining them - and very importantly: promoting them! These are all crucial aspects that HR management has to take care of and that ultimately define a company. Ultimately, the DNA of a Company is shaped by its people, who form and live the corporate culture. For all these things to work well, work structures must be established that are integrated into the corporate culture and continue to develop. Digitalization plays a major and important role here, which we believe can be promoted even more in many companies.
Are Aren't digitalization and the "human factor" two opposing things?
Bn the The path to digitalization in the HR departmentng is not just about technology. The "human element" still plays the main role here. However, digitalization helps to find the right, or even "hidden" talent for the company and offer them opportunities for development. With the right processes and support from the right technology, the administrative tasks of the HR department can be significantly reduced, allowing time and focus to be placed on what is really important.
We have listed 3 ways in which you can use 3 Microsoft solutions to establish successful digital HR management and promote the right talent in your company:
Employee retention based on important data - with HR Management for Microsoft Dynamics 365
Competition between companies vying for talent is fierce. Naturally, they all want to hire valuable and well-trained employees who not only perform well but also stay for the long term. Who doesn't? But to achieve this, it is all the more important to gain a competitive advantage over other companies. Technology plays a crucial role here.
In order to learn more about employees and how to deal with them more effectively, it is of great benefit to collect and record data about them. Data such as knowledge, skills, strengths and weaknesses.
Does that sound a bit like customer loyalty management?
Yes, it basically is! Because: the more you know about your customers, the better you can respond to them, build a relationship with them and maintain it, right? It's no different with employees.
With the help of Microsoft-based solutions, such as HR Management for Microsoft Dynamics 365 , recruiters can data analytics to understand where all the valuable talent is coming from. With the help of skills mapping you can find employees or candidates with skills that match the company's requirements and fill positions more efficiently with the right candidates.
For example, it often turns out that interns are excellent employees - they often perform well, stay at Company and move up. This shows that they feel comfortable and want to grow. This is an important finding and it would therefore make sense to make interns permanent employees, as they can be a good point of contact for expanding the team.
Once a candidate has been hired, the challenge is to keep them in the company for the long term so that they want to stay. Every HR employee knows how much time and money is invested in a new employee until they feel they have arrived. But you can only do that if you create good conditions with processes that run as smoothly as possible. This is precisely why the onboarding process is so crucial. Hardly anyone wants to come to a new company to learn that nothing runs in an organised way. Has the employee received the equipment he needs? Does he or she have access to all the networks and documents he or she needs? Is it clear what he or she has to do next? These are all questions that need to be asked and effectively addressed with the right technology.
With HR Management for Microsoft Dynamics 365 all these questions can be answered with the help of interactive checklists and checklists be captured and visualized, as well as accessed in real time with other colleagues and department managers. Capturing this data thus makes it possible to track whether the onboarding process has been successful in order to plan it automatically in advance. Data can, for example, be visualized in informative statistics in order to have an overview of employee retention as well as filled and to-be-filled positions across departments and company-wide.

Not only the customer is king - treat your employees like your customers - with PowerApps
Think about how easy customer service has become these days. Airlines, banks and other service providers, for example, offer self-service thanks to modern technology. Check-in and transfers can now be done online or conveniently via an app on your mobile phone. This creates great added value and saves a lot of time, which in turn makes customers happy and appreciative. So why not apply the same principle to your employees?
Submitting leave, working hours or retrieving information and employee benefits should be quick and made simple enough that anyone can do it themselves.
Microsoft has understood this and therefore in 2016 PowerApps was introduced in 2016. Power Apps is a tool that allows developers and non-technical users to quickly create and publish mobile apps and apps for the web - without writing code!
For example, Microsoft's HR department itself has used PowerApps to allow employees to submit their working hours, check holidays and much more.
However, the best function is "Employee ideas" - it's designed to take ideas and suggestions from your employees and encourage engagement from others who vote on the ideas they like. This motivates employees to share ideas with each other and gives them the feeling of being heard and making an effective contribution to the company.
Finding the best staff and develop skills - with Power BI
An efficient workflow in HR can be supported by a variety of technologies that make the life of every HR employee easier. Starting with the "essentials", such as Office 365, Skype for Business or LinkedIn, which are now used by almost every company and have become almost indispensable these days. But there is much more.
Our world today is digital and data-driven - we need to be able to access, analyse and use data to our advantage. It's no different in HR - data analytics can calculate relevant probabilities for the company that you wouldn't otherwise find out.
Microsoft has developed a clever data analysis tool for this purpose, namely Power BI. Power BI converts information into visual representations that give you a good and well-founded understanding of the business situation in your company at a glance.
In HR, for example, Power BI can be used to find out how many employees with certain skills are needed for certain future positions. Power BI also helps to filter the candidates who are best suited for a position and which job portal generates the most applications.
In this way, you can distribute the talent pool in the company correctly and fill positions sensibly. This opens up new opportunities and possibilities for employees to grow and to elicit potential from them that they themselves may not have known about before.
Thanks to machine learning through algorithms in Microsoft data analysis tools, it is super productive for HR staff to gain insights and find out which tasks and activities have priority and need the most attention. Staffing bottlenecks can be identified and resolved more quickly. More insight, faster responses and a better understanding of how to find and retain good employees so they stay happy and engaged. Find out more about recruitment with Power BI here.
Conclusion
We hope that by now you are convinced that technology and the "human" factor can be mutually beneficial. Technology and digitalisation have above all the goal of promoting and increasing knowledge, comfort and efficiency. Microsoft technologies can thus transform your business, aligned with your business goals and strategies.
With Microsoft technologies, you can get the most out of your data by processing it logically and visually. Measures for employee satisfaction, retention and communication between HR and employees are therefore more innovative, insightful and flexible than ever.
So if you want to take your HR team as well as your company culture to the next level with the best talent in tow, Microsoft technologies are a wonderful thing.
Because what must not be forgotten: satisfied employees = satisfied customers.







