Migrating Dynamics 365 Customer Engagement to the Cloud: Steps, Challenges, and Best Practices.
Dynamics 365 Sales
Dynamics 365 Customer Engagement On-Premises Migration by January 2027: Why Companies Need to Act Now
Using Microsoft Copilot in Sales: Key Use Cases, Features, and Practical Steps for Everyday Use.
Using Microsoft Copilot in Sales: Use Cases and Practical Steps
Using Microsoft Copilot in Sales: Key Use Cases, Features, and Practical Steps for Everyday Use.
Customer Engagement 2026: Between a Wait-and-See Approach, Cost Pressures, and Rising Expectations
Customer engagement will undergo significant changes by 2026. Find out which trends are key right now and how companies are building strong, meaningful customer relationships.
Webinar recording: CRM in 2026: All AI and do we still need salespeople?
CRM in 2026: All AI, and do we still need salespeople? The pipeline is full, the CRM provides data, but the deal is not closed. Many companies are experiencing exactly that: traditional sales models are reaching their limits. AI and new technologies are fundamentally changing sales and confronting teams with the question of how humans and machines will work together in the future. ...
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Top 8 New Features: Microsoft Dynamics 365 Sales 2025 Release Wave 2
Discover the most important innovations of the Dynamics 365 Sales Release Wave 2/2025 - including business benefits & copilot innovations at a glance.
Salesforce vs. Dynamics 365 Sales: Enterprise-Level Capabilities for Small and Medium-Sized Businesses – Is It Worth It?
Which Solution actually brings measurable added value for SMEs?
Customer Data Platform (CDP) vs. CRM: What's the Difference, and Why Dynamics 365 Combines Both
Two of the most important tools in this context are Customer Relationship Management (CRM) and Customer Data Platform (CDP). Both systems are crucial for customer management, but they serve different purposes and offer different features.
Competitive Analysis with Microsoft Dynamics CRM
A marketing strategy is only as good as the information on which it is based. Therefore, a solid understanding of the industry, market…
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